top of page

Store Policy

Customer Care

At The Whimsical Workshop, your satisfaction is our priority. We are committed to providing excellent customer service and ensuring a positive shopping experience. Here’s what you can expect from us:

​

  • Responsive Support: Whether you have questions about our products, need help with your order, or have any concerns, our team is available to assist you promptly. Contact us via email or through our contact form, and we’ll respond within 1-2 business days.

  • Quality Assurance: We stand by the quality of our products. If you receive a damaged or defective item, please reach out to us within 7 days of receipt, and we will work with you to resolve the issue.

  • Transparent Policies: Our shipping, return, and store policies are designed to be clear and easy to understand, ensuring there are no surprises when you shop with us.

  • ​

At The Whimsical Workshop, we value our customers and aim to provide a seamless and enjoyable experience from start to finish. Your happiness is our success!

Privacy & Safety

At The Whimsical Workshop, your privacy and security are of utmost importance. We are committed to protecting your personal information and ensuring that your shopping experience is safe and secure. Here's how we safeguard your data:

 

Privacy:

​

  • We collect only the information necessary to process your orders, such as your name, email address, shipping address, and payment details.

  • Your personal data is never shared, sold, or traded with third parties, except when required for payment processing and order fulfillment.

  • You have the right to access, modify, or delete your personal information at any time by contacting us.

 

Safety:

​

  • Our website uses secure encryption (SSL) to protect your information during transmission, ensuring that your data remains confidential.

  • We use trusted and reputable payment processors to handle transactions securely.

  • We take measures to protect our website and customers from unauthorized access, data breaches, or any misuse of information.

 

By shopping with The Whimsical Workshop, you can feel confident that your privacy and security are treated with the highest level of care. If you have any questions or concerns, please don’t hesitate to contact us.

Wholesale Inquiries

Interested in carrying The Whimsical Workshop products in your store or boutique? We'd love to partner with you! We offer wholesale options for our coloring books, digital designs, and unique blankets.

​

To inquire about wholesale opportunities, please contact us via email with the following details:

​

  • Business name and location

  • Products you’re interested in

  • Estimated quantities

 

We look forward to working with you and bringing our creative collection to your customers!

Payment Methods

Payment Methods

- Credit / Debit Cards 
- PAYPAL​

bottom of page